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We constantly strive to give the best possible care and attention. If you are unhappy with any aspect of the care you receive from this practice, we are keen to know about it. Please feel free to talk to your doctor or the receptionist about any problem you have with the service we provide or put your comments in the “Suggestion Box” in the waiting room.  As part of this process – if a patient provides their contact details in regard to their suggestion, the Practice Manager will be in contact to notify the outcome of their suggestion.

We believe that problems are best dealt with within the practice. You may, however, wish to take your complaint to an outside organisation. The address is

The Health Quality and Complaints Commission
GPO Box 3089
Brisbane   QLD   4001

Our practice does not discriminate against patients on the basis of their gender, race, disability, aboriginality, age, sexual preference, beliefs or medical condition.

We encourage all patients to advise their GP of their cultural background & their emergency contact details.